Shipping Policy
Thank you for shopping with BGT! We want to ensure that your order reaches you safely and in a timely manner. Please review our shipping policy for details on how we process, ship, and deliver your purchases.
### 1. **Order Processing Time**
- All orders are processed within ** 8 business days** after payment is received and confirmed.
- Orders placed on weekends or holidays will be processed the following business day.
- You will receive a notification via mobile number with tracking details once your order has been dispatched.
### 2. **Shipping Methods and Costs**
- We offer the following shipping options:
- **Standard Shipping:** 8 business days, starting at 70₹
- **International Shipping:** We ship internationally so order via Etsy or bigcartel
### 3. **Shipping Fees**
- Shipping fees are calculated based on the size, weight, and destination of your order. You can view the estimated shipping cost at checkout before finalizing your purchase.
- Free Shipping: We offer **free standard shipping** on orders over 900₹
### 4. **Tracking Your Order**
- Once your order ships, you will receive a confirmation email with tracking details. You can use the tracking number to monitor the progress of your shipment.
- For any issues or delays with delivery, please contact the shipping carrier directly or reach out to our customer service team.
### 5. **Lost or Damaged Shipments**
- In the event of a lost or damaged order, we will try to help by coordinating with shipping partner.
### 6. **Order Changes and Cancellations**
- If I'm you need to change or cancel your order, please contact us as soon as possible. Once your order has been shipped, we will be unable to make any modifications.
- Please review your order carefully before completing the checkout process to avoid any mistakes.
### 7. **Customer Responsibility**
- It is your responsibility to provide an accurate shipping address. We are not responsible for orders that are delayed or lost due to incorrect or incomplete address information provided at checkout.
- If a package is returned to us due to an incorrect address, you will be responsible for the cost of reshipping.